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Refund Policy
Return & Refund
We accept returns of damaged items within 7 days of the order date, provided images and video proofs are submitted. Exchanges for damaged items may be possible at no extra charge, subject to stock availability.
For returns, please get in touch with us at info@spilltheteajewellery.com.
Once your return is accepted, refunds will be processed within 9-15 working days.
Please note, shipping charges are non-refundable.
WARRANTY
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We offer a 3-month warranty on the plating of stainless steel products from the date of purchase.
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This warranty excludes damage caused by improper use, careless handling, or failure to follow care instructions.
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Loss or damage to Zirconium & Pearl stones are not covered.
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Scratches on the jewellery are not covered.
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